Soriano Flores, Emmanuel and Prola, Thomas and Halldórsdóttir, Íris Hrund Halldórsdóttir and Taylor, Steve emmanuel.soriano@uneatlantico.es, thomas.prola@uneatlantico.es, UNSPECIFIED, UNSPECIFIED (2023) Diagnosing Training Needs in European Tourism SMEs: The TC-NAV Project for Managing and Overcoming Virulent Crises. Kurdish Studies, 11 (2). pp. 2011-2022. ISSN 2051-4883
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Abstract
This research aims to gather opinions from experts in the European tourism sector regarding training needs to address severe crises, such as Covid, in Small and Medium-Sized Enterprises (SMEs) across five countries: Spain, Iceland, Ireland, Scotland, and Germany. This study was conducted within the scope of the European TC-NAV project, which is funded by the European Union. The ultimate goal of this project is to develop training solutions for European SMEs Most existing literature on tourism crises primarily examines the impact on destinations as a whole rather than on individual tourism enterprises. Thus, this research is both relevant and timely The methodology employed was qualitative, and data being collected using a 9-question interview guide. This guide underwent validation by experts, achieving a Cronbach's Alpha value of 0.7. In total, 30 individuals were interviewed: 5 civil servants, 9 company directors, 5 university professors, 6 researchers, and 5 entrepreneurs. Some notable findings include the importance of innovation for change, promoting sustainable tourism, fostering informal partnerships among regional companies, the essential role of government support, the benefits of flexible planning and service digitisation, and the ongoing need for training and upskilling.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | crisis, tourism, experts, training needs, small and medium-sized enterprises |
| Subjects: | Subjects > Social Sciences |
| Divisions: | Europe University of Atlantic > Research > Scientific Production Fundación Universitaria Internacional de Colombia > Research > Scientific Production Ibero-american International University > Research > Scientific Production Ibero-american International University > Research > Scientific Production |
| Depositing User: | Sr Bibliotecario |
| Date Deposited: | 22 Jan 2024 16:01 |
| Last Modified: | 26 Sep 2025 09:36 |
| URI: | http://repositorio.funiber.org/id/eprint/10561 |
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