Recabarren-Domínguez, Eduardo and López, Felipe A. and Ferriol Sánchez, Fermín and Gatica, Gustavo UNSPECIFIED, UNSPECIFIED, fermin.ferriol@unini.edu.mx, UNSPECIFIED (2021) A Methodological Proposal for Managing Operational Risk by Integrating Agility. Developments and Advances in Defense and Security, 255. pp. 319-325. ISSN 2190-3018
Full text not available from this repository.Abstract
Today’s processes are dynamic, in particular how customers purchase products and/or services from financial institutions. Therefore, organizations face the challenge of establishing business strategies focused on the customer and building long-lasting relationships. This implies accelerating the needs of a digital transformation both toward the customer and in internal processes. A framework for risk management, applicable to digital transformation projects, is presented under an agile approach to manage and manage operational risks. Thus, through a methodology based on the application of a set of Scrum best practices, it is integrated into the current risk management tools of a banking institution. The results are scalable and extensible to Financial and Governmental Institutions.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Digital transformation; Risk management; Operational risk; Agile methodology; Scrum methodology |
| Subjects: | Subjects > Engineering |
| Divisions: | Ibero-american International University > Research > Scientific Production |
| Depositing User: | Sr Bibliotecario |
| Date Deposited: | 01 Mar 2023 14:16 |
| Last Modified: | 01 Mar 2023 14:16 |
| URI: | http://repositorio.funiber.org/id/eprint/6103 |
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